Resolved
Update: The issue is fixed and the services are back online.
Posted February 10th, 2025 12:30 pm IST 
Identified
Dear Customer,
We are currently experiencing issues with our database server due to which you will be facing issues while connecting / accessing the databases.
Our engineers are working on it with high priority. We sincerely regret the inconvenience caused.
Please watch this thread for further updates.
Posted February 9th, 2025 12:40 pm IST
Affected Services
- Windows Web Hosting
Affected Servers
- plesk-web1.webhostbox.net
- plesk-web2.webhostbox.net
- plesk-web3.webhostbox.net
- plesk-web4.webhostbox.net
- plesk-web5.webhostbox.net
- plesk-web6.webhostbox.net
- plesk-web7.webhostbox.net
- plesk-web8.webhostbox.net
- plesk-web9.webhostbox.net