We are currently facing issues with the services hosted in Austin DC due to which the websites, emails, and cPanels are not accessible.
Our Server admin team is actively working on it to restore the services.
We sincerely regret the inconvenience caused to you
Please watch this space for further updates.
Last edited by gatorsuhail; 04-14-2022 at 05:30 PM.
We have restored all the services now, but you might face issues while logging into the webmail and delay in email delivery.
Please watch this space for further updates.
Last edited by Gatorsivaranjani; 04-14-2022 at 05:27 PM.
All services are now restored. You may experience email delivery delays and will stabilize once the emails from the email queue are cleared.
For webmail or email client login issues, we recommend you to reset your email account password from the email dashboard, update the email client with new password, and try again. You can reach out to our support team if you need guidance.
Please watch this space for further updates.
Last edited by Gatorgopal; 04-14-2022 at 08:54 PM. Reason: Formatting
We are currently facing some issues with our mailing services.
You might face issues in receiving emails or some delay in mailing services.
Our System Administration team is actively working to restore services. We regret the inconvenience caused to you.
An update will be provided to this thread as soon as additional information is available.
We are glad to inform that email services are restored and we are able to send/receive emails.
If you are facing any issue kindly contact our Support team if you face any issues.
Ashish Shetty
HostGator India
Shared Windows hosting: We are observing issue in sending emails and our team is working actively to restore the service at the earliest.
Ashish Shetty
HostGator India
Shared Windows Hosting: Email service is restored and you should be able to send/receive emails. Please contact our Support team for any assistance.
We are facing issues in accessing the services hosted in our Austin Data center.Our Server admin team is actively working on it to restore the services.
We sincerely regret the inconvenience caused to you
Please watch this space for further updates.
Update: 18-04-2022 | 03:00 PM IST
We have identified the issue with Network settings and our Network Engineers are working on it.
We shall update you with more details soon.
Sorry for the inconvenience.
Update: 18-04-2022 | 05:00 PM IST
Shared Linux and Windows services are up and we are working on fixing the issues reported in Email hosting.
We shall update you with more details soon.
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