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Thread: Outgoing email delay on shared server

  1. #1

    Outgoing email delay on shared server

    We are having an issue with the email service on some of our Shared Linux hosting due to which there is some delay in outgoing emails. We are actively working on it to restore the services.

    Please watch this space for further updates.

  2. #2
    Update 13/12/2021:

    Our resolver teams are still working on to fix the issue , kindly wait for further updates .

  3. #3
    Update 14/12/2021:
    We are tweaking the mail server settings to fix the reported issue. We shall keep this updated with more details .

  4. #4
    Our system administrators continue to apply tweaks and take action against the spammers to fix the reported issue with delay in email deliveries.


    We apologize for the inconvenience caused and we appreciate your patience in this matter.
    Last edited by Gatorashish; 12-15-2021 at 01:40 PM.
    Ashish Shetty
    HostGator India

  5. #5
    We understand your team is working but when this issue is going to resolve. it is more that 1 week now

    Regards,

    Deepak Mhatre

    Quote Originally Posted by Gatorashish View Post
    Our system administrators continue to apply tweaks and take action against the spammers to fix the reported issue with delay in email deliveries.


    We apologize for the inconvenience caused and we appreciate your patience in this matter.

  6. #6
    Dear Customer,

    We've tweaked the email server settings and now the new emails sent from your accounts will be delivered without any issues. However, the emails sent prior to 24 hours or so will be processed slowly, and you might see delay in the delivery.

    Our server admins are monitoring the mail queue around-the -clock and taking required actions to expedite the delivery of the emails in the mail queue.

    We appreciate your patience and understanding on this matter

    Please watch this forum space for further updates.
    Sivaranjani
    Hostgator India

  7. #7
    Dear Customer,

    We've tweaked the email server settings and now the new emails sent from your accounts will be delivered without any issues. However, the emails sent prior to 24 hours or so will be processed slowly, and you might see delay in the delivery.

    Our server admins are monitoring the mail queue around-the -clock and taking required actions to expedite the delivery of the emails in the mail queue.

    We appreciate your patience and understanding on this matter

    Please watch this forum space for further updates.
    Sivaranjani
    Hostgator India

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