Dear customer,

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27


Maintenance Window :
Start Time: 22/Sep/20 08:00 PM IST
End Time: 23/Sep/20 05:00 AM IST

Affected server:

PLESK-WEB9.WEBHOSTBOX.NET

MDUS-PP-WB11.WEBHOSTBOX.NET

MD-PLESK-WEB8.WEBHOSTBOX.NET

Affected Services :

  • Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
  • Websites will be down for a few minutes during the upgrade process when the services are restarted


As a part of this upgrade, we are having a New improved connectivity method for the FTP connection. Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername

Please feel free to contact our support helpdesk in case you have any queries.