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Thread: Scheduled maintenance on our Windows shared servers - 17th Sep

  1. #1

    Scheduled maintenance on our Windows shared servers - 17th Sep

    Dear customer,

    Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

    Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27

    Maintenance Window :

    Start Time: 17/Sep/20 08:00 PM IST
    End Time: 18/Sep/20 05:00 AM IST

    Affected server:

    bhin-pp-wb3.webhostbox.net

    sdin-pp-wb3.webhostbox.net

    plesk-web11.webhostbox.net

    Affected Services :

    • Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
    • Websites will be down for a few minutes during the upgrade process when the services are restarted


    As a part of this upgrade, we are having a New improved connectivity method for the FTP connection. Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername

    Please feel free to contact our support helpdesk in case you have any queries.
    Last edited by Gatoraneesh; 09-12-2020 at 04:07 PM.

  2. #2

    Scheduled maintenance on our Windows shared servers - 17th Sep

    Update:

    The plesk panel upgrade is still in progress on the below-mentioned servers:

    ~~

    bhin-pp-wb3.webhostbox.net

    sdin-pp-wb3.webhostbox.net

    ~~

    During this upgrade process, you won't be able to access the Plesk panel. For more updates, please watch out the same thread.

    Please feel free to contact our support helpdesk in case you have any queries.

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