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Thread: Scheduled maintenance on some of our windows hosting servers 02- Sep

  1. #1

    Scheduled maintenance on some of our windows hosting servers 02- Sep

    Dear customer,

    Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.


    Reason: Upgrading Plesk v17.5.3 to Obsidian v18.0.27

    Maintenance Window :

    Start Time: 02/Sep/20 8:00 PM IST

    End Time: 02/Sep/20 11:45 PM IST

    Affected Server:

    BHIN-PP-WB4.WEBHOSTBOX.NET

    MD-PLESK-WEB3.WEBHOSTBOX.NET

    PLESK-WEB8.WEBHOSTBOX.NET


    Affected Services :
    • Plesk Panel and Horde webmail interface will be down during the maintenance window. Mailenable interface will be up and running, hence you may switch to Mailenable webmail if required
    • Websites will be down for a few minutes during the upgrade process when the services are restarted


    As a part of this upgrade, we are having a New improved connectivity method for the FTP connection. Instead of using the FTP user name, use either .\ftpusername or <servername>\ftpusername

    Please feel free to contact our support helpdesk in case you have any queries.

  2. #2
    Dear customer,


    Due to some technical issues, the below maintenance is still going on.

    Affected Services: Plesk Panel will be inaccessible.

    Expected ETA: 2 hours.

    Apologies for the inconvenience caused.

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