Hello,

Please be advised that our Enterprise, Business (Dallas and Austin) based mail internal servers related to update on email dashboard will be undergoing maintenance as per the schedule below. .


Reason:

Mail BLL Update


Maintenance Window:

Date : Tuesday, Mar 06th 2018
Start Time : 07:30 PM IST
Downtime: 1.5 Hours

Dallas Server Downtime - 7:30 PM to 8:00 PM IST

Austin Enterprise Server Downtime - 8:00 PM to 8:30 PM IST

Austin Server Downtime
- 8:30 PM to 9:00 PM IST



Affected services :

All the actions performed on the email management dashboard will be affected. Addition of new email only plans along with Enterprise Email will be affected as well.

If your domain’s MX records are pointing to the below MX records, your services might be affected :-


For Dallas server:
mx1.mailhostbox.com.
mx2.mailhostbox.com.
mx3.mailhostbox.com.


For Austin server:
us2.mx1.mailhostbox.com.
us2.mx2.mailhostbox.com.
us2.mx3.mailhostbox.com.

For Austin Enterprise:
us3.mx1.mailhostbox.com.
us3.mx2.mailhostbox.com.
us3.mx3.mailhostbox.com.


You can check your domain's MX records using the link - http://www.mxtoolbox.com. However, sending and receiving of emails will not be affected during this time frame.

Please feel free to contact our support helpdesk in case you have any queries.

We apologize for the inconvenience caused due to this.

Regards,
Hostgator Support