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Thread: FAQs on VPS Migration for vps1.hostgator.in and vps2.hostgator.in

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    FAQs on VPS Migration for vps1.hostgator.in and vps2.hostgator.in

    FAQ's for Migration

    What is getting migrated?

    We are migrating your VPS Hosting package to our new datacenter in Mumbai. The new datacenter is called GPX, and it is India’s first Uptime Institute Certified Tier-4 datacenter. Your package will be migrated to the latest enterprise grade Dell servers, and your website will become much faster as a result of this migration.

    You can find out more about new datacenter (GPX) here - http://goo.gl/wHFfBk and here - http://goo.gl/Nc82qd.

    What is the purpose of this migration?

    We are migrating so that our customers experience better and faster services.

    Any chances of losing my data?

    No. There will be no data loss during migration.

    Is there any downtime?

    During the maintenance window, as detailed in the email you received from us, your site will be down for up to 6 hours (depending on the size of your website) so that we can transfer your data to the new server.

    Post the maintenance window, we will put in place IP redirection so all the traffic hitting your existing IP addresses will be automatically forwarded to the new IPs. This re-direction is only temporary, and will be stopped a few weeks from now. Therefore, we urge you to use your new IPs (which will be sent to you via email) to prevent downtime on your VPS package.

    Will my Name Servers change?

    You can continue using the same nameservers. However, the IPs for your VPS package have changed, so you will have to make the required changes to your Child Name servers and the A record for each nameserver you have configured on your VPS package.

    Will my IPs Change?

    Yes, your IP(s) will change. We will put in place IP redirection so all the traffic hitting your existing IP addresses will be automatically forwarded to the new IPs. This re-direction is only temporary, and will be stopped a few weeks from now. Therefore, we urge you to use your new IPs (which will be sent to you via email) to prevent downtime on your VPS package.

    What about sending emails from my VPS package

    As part of this migration, we are also moving to a centralized outbound email infrastructure. This helps us manage Spam on our infrastructure, and ensures that the reputation of your IP is not affected by customers who send Spam. You ONLY need to make a change if you have already configured an SPF record for your VPS package. i.e.

    SPF Record to be added:
    Code:
    v=spf1 +a +mx +ip4:x.x.x.x +a:outbound-aus.webhostbox.net -all
    Where x.x.x.x is the primary IP address of your VPS.

    For example : if your VPS package IP is 162.22.34.56 , then the record will be :
    Code:
    v=spf1 +a +mx +ip4:162.22.34.56 +a:outbound-aus.webhostbox.net -all
    Please refer the following links for your reference:
    Reference URL 1: https://documentation.cpanel.net/dis...ation-SetupSPF
    Reference URL 2: http://www.kitterman.com/spf/validate.html

    As part of the move to centralized outbound servers, we will also be introducing a rate limit of 500 emails per hour. If your VPS package sends more than 500 emails in an hour, all mails post the 500th one will be queued and sent the next hour.
    Last edited by GatorPraveen; 12-08-2014 at 09:31 PM.

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