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Issue with Win1 server
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Thread: Issue with Win1 server

  1. #1

    Issue with Win1 server

    Hello,

    We are currently experiencing an issue with win1.hostgator.in server.We apologize for the inconveniences caused, our admin is working in Data center to fix the issue and we will be resolving it the earliest.

    Unfortunately, we do not have an ETA at this time. We will be updating this forum post with more information as it becomes available.

    Thank you for your patience.

    Regards
    Jayendiran S
    HostGator India

  2. #2
    Hello,

    We are still working on the issue and checking the file system.

    We will update this thread accordingly once we have more information.

    We apologize for the inconvenience and, as always, we thank you for your patience during this time

    Regards
    Jayendiran S
    HostGator India
    Last edited by GatorJayendiran; 10-26-2014 at 07:18 AM.

  3. #3
    Hello,

    We are still experiencing issue with win1.hostgator.in server.
    We are working with the data center to resolve the issue at the earliest.
    Unfortunately, we do not have an ETA at this time. We will be updating this forum post with more information as it becomes available.
    We apologize for the inconveniences caused

    Thank you for your patience.

    Regards
    Swaroop S

  4. #4
    Hello,

    Currently we performing check disk at DC and we got the information from DC that it almost 25 percentage is completed. Unfortunately, we do not have an ETA at this time.

    We apologize for the inconveniences caused, thank you for your patience.

    Regards
    Jayendiran S
    HostGator India

  5. #5
    Hello ,

    Unfortunately, the check disk process was failed due to technical glitch however, we are expecting it may take another 48 to 72 hours or less than that to resolve.

    We sincerely apologize for the inconvenience caused and We will update the forum with more information as it becomes available.

    Regards
    Jayendiran S
    HostGator India
    Last edited by sundeepn; 10-28-2014 at 04:01 AM.

  6. #6
    Hello ,

    Currently all the service is up except Database and Plesk panel, still technical team is working on it.

    Meanwhile our team is working on the provisioning and migrating the new server.

    We apologize for the inconvenience and, as always, we thank you for your patience during this time.

    Regards
    Jayendiran S
    HostGator India
    Last edited by sundeepn; 10-29-2014 at 11:09 PM.

  7. #7
    Hello,

    Apologies for the delay in Update.

    Windows Team is working on installing all the applications that are needed to run the shared server and Once done they will start working on Migrating the data from the old server. This is a long Process and it will take time to complete. We do not have any ETA at present.

    Will keep you updated. Apologies for the inconvenience caused.
    Sincerely,
    The HostGator Support Team

  8. #8
    Hello ,

    Provision of the server has accelerated and the server is ~65% complete, this means that it has completed almost half of its current progress in just the last 7 hours or so and after this we start the migrating to bring sites back online. Unfortunately, we do not have an ETA at this time.

    We apologize for the inconvenience and, as always, we thank you for your patience during this time.

    Regards,
    Jayendiran S
    HostGator India

  9. #9
    Hello,

    Provisioning of the server has reached 100% with 16% error.Data migration is moving slowly.
    Unfortunately, we do not have an ETA at this time.

    Regards,
    Swaroop

  10. #10
    Hello,

    Migration is still under progress and we will be updating forum for further updates.

    We truly apologize for the inconvenience caused. Presently we do not have an ETA on this. We truly appreciate your patience during this time.
    Last edited by GatorSoumya; 11-06-2014 at 10:30 AM.
    Thank you,
    Sundeep Das Nayak,
    HostGator India, Support.

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