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  1. Final Update @13th Oct 2018| 1:22 PM IST At...

    Final Update @13th Oct 2018| 1:22 PM IST

    At this time, the majority of accounts impacted by the ransomware issue have been restored.

    While we continue to enhance security measures, it is...
  2. Scheduled maintenance on our WordPress Hosting US Server

    Dear Customer,
    We have a Scheduled maintenance on our WordPress Hosting US Servers as per the schedule and reason mentioned below.

    Maintenance Window:

    Reason : Percona minor version upgrade to...
  3. Dear Customer, We are glad to inform that the...

    Dear Customer,

    We are glad to inform that the issues with the VPS KVM (US) servers has been resolved.

    Please do get in touch with support for any further clarification.

    Regards,
    Akson...
  4. Emergency maintenance on VPS KVM (US) - SAN 46

    Dear Customer,

    We have noticed an issue with VPS KVM (US) servers using SAN 46 and our Porduct team is working on it with high priority.

    Kindly watch this space for more updates.

    Regards,...
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    Dear Customer, We are glad to inform you that...

    Dear Customer,

    We are glad to inform you that our phone support is now functional. Please feel free to reach out to our support team via phone/chats/tickets.

    Thank you for your cooperation.
    ...
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    636

    Unavailability of the Phone Support

    Hello Customer,

    Our Phone Support is currently unavailable. For your Support queries, we request you to connect with us over chat. Inconvenience is highly regretted.

    Thank you for your patience...
  7. Emergency maintenance on bhin-pp-mssql1.webhostbox.net

    Dear Customer,

    This is to inform you that the following servers are undergoing an emergency maintenance.

    Maintenance Period:

    Start Time: Sep 24, 2018 | 8:00 PM IST
    Duration: 1 hour

    Web...
  8. Dear Customer Update @13th Sept 2018 | 11:30...

    Dear Customer

    Update @13th Sept 2018 | 11:30 AM IST

    We confirm that a limited number of websites were impacted by ransomware which affected some of our Windows shared servers. To contain the...
  9. Dear Customer, We have identified a Malware...

    Dear Customer,

    We have identified a Malware attack on these affected Windows Hosting Server.

    Our server admin team along with the Security team is working towards identifying and applying a...
  10. Emergency Maintenance on Windows Shared Hosting Servers | 10th Sept 2018

    Dear Customer,

    We are currently facing an issue with our Windows Servers where MSSQL service is affected due to which you will get a “Service Unavailable Page/ 503 Error” error message while...
  11. Scheduled Maintenance on ​BHIN-PP-MSSQL1.webhostbox.net to upgrade MSSQL

    Dear Customer,

    We are excited to announce that we will be upgrading MSSQL from SQL 2012 to SQL 2016.

    Reason : Upgrade MSSQL Version from SQL 2012 to SQL 2016. This will help us to improve the...
  12. Scheduled maintenance on md-in-34.webhostbox.net

    Dear Customer,

    This is to inform you that the server "md-in-34.webhostbox.net" will be undergoing maintenance as per the schedule and reason mentioned below.

    Maintenance Window:

    Reason:...
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    Dear Customer, We have reverted back the...

    Dear Customer,

    We have reverted back the Support Number to < 0824 - 6614102 >

    Do get in touch with us for any further clarification.

    Regards,
    Akson David.
  14. Dear Customer, The reported issue has been...

    Dear Customer,

    The reported issue has been resolved !

    Please do get in touch with support for any further help.

    Regards,
    AKson David
  15. Emergency maintenance on VPS KVM Hardware nodes

    Dear Customer,

    We are facing the issues on the one of the the KVM Hardware nodes. Our product development team is working on the same and we will update you once the issue is sorted.

    Meanwhile...
  16. cPanel Update on Linux Hosting and Cloud Hosting Servers

    Dear Customer,

    Please be advised that the cPanel on the Linux Hosting servers would be updated to 11.70.0.53 as per the schedule mentioned below.

    ####################################

    Batch...
  17. Scheduled Maintenance on sdin-pp-mssql1 to upgrade MSSQL from SQL 2012 to SQL 2016

    Dear Customer,

    We are excited to announce that we will be upgrading MSSQL from SQL 2012 to SQL 2016.


    Reason :

    Upgrade MSSQL Version from SQL 2012 to SQL 2016. This will help us to improve...
  18. Dear Customers, We are glad to inform you...

    Dear Customers,

    We are glad to inform you that the issues on " cs10.hostgator.in " has been resolved.

    You should be able to access your Websites & File Contents over the server.

    Do get in...
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    Connectivity Issue with .ORG Registry

    Dear Customer,

    We are currently facing connectivity issues with the .ORG Registry. Due to this, you may not be able to complete actions that require registry connections such as domain name...
  20. Webmail issue on our Shared Hosting Windows Servers

    Dear Customer,

    We are currently facing issues with Webmail login across multiple Plesk servers for Mail Enable Interface. We have already identified the issue and our senior administrators are...
  21. Dear Customer, We are glad to inform you that...

    Dear Customer,

    We are glad to inform you that the reported issue over CloudSites India servers has been resolved.

    Thank you for your co-operation.

    Regards,
    Akson David.
  22. Emergency maintenance on Cloudsites India servers

    Dear Customer,

    We are currently facing issue with Cloudsites India servers due to which all the services will be down. Our server engineers are working on getting this fixed at the earliest.
    ...
  23. Scheduled maintenance on our Linux Hosting Servers

    Dear Customer,

    Please be advised that the following Linux hosting servers will be undergoing a maintenance for the reason mentioned below.

    Activity : Percona minor version upgrade

    Servers...
  24. Scheduled maintenance on our Linux Hosting Servers

    Dear Customer,

    Please be advised that the following Linux server(s) will be undergoing maintenance as per the schedule and reason mentioned below.

    Benefits of this upgrade:

    Patches the...
  25. Scheduled maintenance on our Windows Hosting Server. < MySQL Version Upgrade >

    Dear Customer,

    We are excited to announce that we will be upgrading MySQL from Mysql5.5 to Mysql5.6.

    Reason :Upgrade MySQL version from v5.5 to MySQL 5.6. This will help us to improve the...
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