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    Emergency Maintenance on our VPS servers

    Hello,

    Our VPS servers vps-in-16.webhostbox.net and vps-in-17.webhostbox.net are undergoing an emergency maintenance. Our engineers are working on resolving the issue at the earliest. We will...
  2. Hello, This issue is now resolved. We appreciate...

    Hello,
    This issue is now resolved. We appreciate your patience during this time.
  3. Hello, This issue is now resolved. We...

    Hello,

    This issue is now resolved. We appreciate your patience during this time.
  4. SYN Flood attack on the IP address "103.21.58.98"

    Hello,

    We are facing a SYN Flood attack on the IP address "103.21.58.98", due to which the subnet is under mitigation.

    Affected IP address: 103.21.58.98
    Affected Services: All services hosted...
  5. SYN Flood attack on the IP address "103.21.59.165"

    Hello,

    We are facing a SYN Flood attack on the IP address "103.21.59.165", due to which the subnet is under mitigation.

    Affected IP address: 103.21.59.165
    Affected Services : All services...
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    This maintenance was completed as scheduled. ...

    This maintenance was completed as scheduled.

    Thank you for your patience.
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    5,599

    Emergency Maintenance on Chat Interface

    Due to an emergency maintenance on our chat interface, chat support will be unavailable from 10pm to 11pm today. In the meanwhile, if you have any queries, you can reach us at 1800-209-8833.

    We...
  8. Call Support Unavailable on Account of New Year

    On account of New Year, we will be unavailable on Call and Chat from 8PM on December 31st to 7AM on January 1st . In the meantime, if you have any queries please feel free to contact us by creating a...
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    Resolving Port Block Issues

    Over the last couple of days, we have seen alerts on our servers for WordPress websites being infected with malicious content. We believe this a result of gaps in some plugins and themes. These...
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    This issue was resolved by our tech team. All...

    This issue was resolved by our tech team. All services are back online.

    We appreciate you patience.
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    This issue is now resolved. If you have any...

    This issue is now resolved. If you have any concerns, please feel free to contact our Support team.

    We appreciate your patience.
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    6,692

    This issue has been resolved and you will now be...

    This issue has been resolved and you will now be able to access your Customer Panel without any issues.

    We appreciate your patience during this time.
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    6,692

    Intermittent issues with Customer Panel

    Dear Customer,

    You may face issues while trying to login or navigate through you Customer Panel. We are aware of the issue and are working towards resolving this at the earliest.

    We apologize...
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    Shutting Down Servers

    Hello,

    We have completed migration of all accounts on the servers mentioned below and would be shutting down the servers starting tomorrow, 17th November. If you have not yet changed the...
  15. Intermittent issues with mdin-pp-wb4.webhostbox.net

    Hello,

    We are facing intermittent issues with accounts migrated from win3.hostgator.in to mdin-pp-wb4.webhostbox.net. We are working towards resolving the issue at the earliest. We will keep this...
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    Migration of win3.hostgator.in

    Hello,

    As per the email sent on on October 27th , we have started the migration of win3.hostgator.in. We expect the migration to complete by 10PM tonight. We will update this thread once the...
  17. Migration of vps18.hostgator.in and vps19.hostgator.in

    Hello,

    We are glad to inform you that the migration of vps18.hostgator.in and vps19.hostgator.in is complete. Please make the following changes to conitnue uninterrupted service:

    Ensure that...
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    We have completed the migration of all accounts...

    We have completed the migration of all accounts on pulzar.websitedns.in.

    We apologize for the delay and truly appreciate your patience.
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    Hello, We are now migrating the final set of...

    Hello,

    We are now migrating the final set of accounts. We are expecting to complete the migration process by 8PM tonight.

    We apologize for the delay. Thank you for your patience.
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    pulzar.websitedns.in Server Migration

    Hello,

    Due to some unforeseen delays in the migration process, we are extending the migration window for pulzar.websitedns.in by 36 hours. Please be assured that the downtime for you account will...
  21. You will now be able to log into WHM panel as the...

    You will now be able to log into WHM panel as the issue is resolved.

    Thank you for your patience.
  22. It has taken longer than expected to sync the...

    It has taken longer than expected to sync the data with our Order Management system. We are expecting this to be completed by 9PM tonight. During this time, there will be no disruption to your server...
  23. The migration is now complete. We are in the...

    The migration is now complete. We are in the process of syncing the details with our Order Management System. This would take an additional 2 hours during which you would not be able to log into your...
  24. The migration is progressing steadily and we...

    The migration is progressing steadily and we expect it to complete within the migration window, that is, 8AM September 28th. We will post any further updates on this thread.
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    Dedicated Server Migration FAQs

    What is getting migrated?

    We are migrating your Dedicated Server to our new data center in Mumbai. The new data center is called GPX, and it is India’s first Up time Institute Certified Tier-4...
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