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  1. Dear Customer, Issue with the website has been...

    Dear Customer,

    Issue with the website has been resolved.

    Please get in touch with our support helpdesk for further concerns.
  2. Dear Customer, Issue with the server...

    Dear Customer,

    Issue with the server md-5.webhostbox.net has been resolved.

    Please get in touch with our support helpdesk for further concerns.
  3. Intermittent issues on Hostgator.in website

    Dear Customer.

    We are currently facing technical issues on our website. Our server engineers are currently working on fixing this at the earliest.

    Please watch this thread for more updates. We...
  4. Dear Customer, We are facing the file system...

    Dear Customer,

    We are facing the file system check issue with the server: md-5.webhostbox.net.

    Our Product team is working on it with high priority. Meanwhile, your patience is highly...
  5. Emergency maintenance on Few of our Linux Servers

    Dear Customer,

    This is to inform you that the server where your domain is hosted will be undergoing maintenance as per the schedule and reason mentioned below.


    Maintenance Window:

    Reason:...
  6. Scheduled maintenance on our Windows hosting server

    Dear Customer,

    This is to inform you that the below-mentioned servers will be undergoing maintenance as per the schedule and reason mentioned below.

    Server list:

    plesk-web1.webhostbox.net...
  7. Replies
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    Issue with login URL

    Hello,

    We are facing issues with the login URL on our website. While our engineers are working on fixing it, please use the following URL to log in: http://manage.hostgator.in/customer

    We...
  8. Update: Maintenance of server...

    Update: Maintenance of server BH-Plesk-MSSQL1.webhostbox.net is completed.
  9. Update : Due to unforeseen reasons we have to...

    Update : Due to unforeseen reasons we have to extend the maintenance of BH-Plesk-MSSQL1.webhostbox.net for 1 more hour.

    We appreciate your patience.

    Please feel free to contact our Support Team...
  10. Replies
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    511

    Dear Customer, Maintenance is completed.You...

    Dear Customer,

    Maintenance is completed.You will be able to access basekit panel.

    Kindly get in touch with our Support Helpdesk for further concerns.
  11. Scheduled maintenance on our MSSQL Database servers

    Maintenance Notice :

    Please be advised that the following Windows MSSQL Database servers will be undergoing maintenance as per the schedule and reason mentioned below.


    Reason :

    Server...
  12. Replies
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    Views
    632

    Dear Customer, We are glad to inform you that...

    Dear Customer,

    We are glad to inform you that our phone support is now functional. Please feel free to reach out to our support team via phone/chats/tickets.

    Thank you for your cooperation.
  13. Replies
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    632

    Unavailability of the Phone Support

    Hello Customer,

    Our Phone Support is currently unavailable. For your Support queries, we request you to connect with us over chat. Inconvenience is highly regretted.

    Thank you for your patience...
  14. Scheduled Maintenance on our Linux Shared Hosting Servers

    Maintenance Notice:


    Please be advised that our Linux shared servers will be undergoing maintenance as per the schedule and reason mentioned below.


    Reason:


    Apply Spectre / Meltdown...
  15. Scheduled Maintenance on our Linux Shared Hosting Servers

    Maintenance Notice:


    Please be advised that our Linux shared servers will be undergoing maintenance as per the schedule and reason mentioned below.


    Reason:


    Apply Spectre / Meltdown...
  16. Scheduled Maintenance on our Linux Shared Hosting Servers

    Maintenance Notice:


    Please be advised that our Linux shared servers will be undergoing maintenance as per the schedule and reason mentioned below.


    Reason:


    Apply Spectre / Meltdown...
  17. Scheduled Maintenance on our Linux Shared Hosting Servers

    Maintenance Notice:

    Please be advised that our Linux shared servers will be undergoing maintenance as per the schedule and reason mentioned below.


    Reason: Apply Spectre / Meltdown (Kernel and...
  18. Emergency Maintenance on Enterprise and Business Email servers

    Maintenance Notice:

    Please be advised that our Enterprise and Business email infrastructure will be undergoing maintenance as per the schedule and reason mentioned below.



    Reason: Update...
  19. Scheduled maintenance on our Linux Hosting Servers

    Hello,

    Please be advised that the following Linux hosting servers will be undergoing a maintenance for the reason mentioned below.


    Activity : Migrate cPanel from EA3 to EA4


    Servers...
  20. Scheduled maintenance on our Linux Hosting Servers

    Hello,

    Please be advised that the following Linux hosting servers will be undergoing a maintenance for the reason mentioned below.


    Activity : Migrate cPanel from EA3 to EA4


    Servers...
  21. Scheduled Maintenance on VPS Hardware Nodes

    Maintenance Notice:

    Please be advised that the KVM VPS Hardware Nodes will be undergoing a scheduled maintenance as per the schedule and for the reason mentioned below.



    Reason: Spectre...
  22. Scheduled Maintenance on our Windows Hosting Servers

    Maintenance Notice:

    Please be advised that the below mentioned Windows hosting server will be undergoing maintenance as per the schedule and reason mentioned below.


    Reason :

    Mailenable...
  23. Scheduled Maintenance on our Windows Hosting Servers

    Maintenance Notice:

    We are excited to announce that we will be upgrading ionCube PHP Loader to version 10.2.0 on all our Windows Hosting Servers. The update would be done as per PHP version in...
  24. Scheduled maintenance on our Linux Hosting Servers

    Maintenance Notice:

    Please be advised that the following Linux hosting servers will be undergoing a maintenance for the reason mentioned below.



    Reason :

    Migrate cPanel from EA3 to EA4.
  25. Intermittent issues on some of our IP subnets

    Hello,

    We are facing intermittent network connectivity problems on the following IP ranges.

    ===
    216.10.x.x
    103.211.218.x
    103.211.217.x
    103.211.219.x
    103.50.x.x
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