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HostGator.in - General Announcements http://forums.hostgator.in/ Be sure to check in here for the latest developments at HostGator. Policy changes, major technical updates, and other company-specific topics can be found within. en Mon, 25 Jan 2021 19:13:30 GMT vBulletin 60 http://forums.hostgator.in/images/misc/rss.png HostGator.in - General Announcements http://forums.hostgator.in/ Issue on few of our Linux Shared hosting servers http://forums.hostgator.in/threads/7886-Issue-on-few-of-our-Linux-Shared-hosting-servers?goto=newpost Mon, 25 Jan 2021 13:13:42 GMT Dear Customer,

We are experiencing an issue in accessing the websites and cPanel's associated with few of our Linux shared servers.

Please be informed that our Product team is working on this issue with utmost priority.

Please keep an eye on this thread for further updates

Apologies for the inconvenience caused !! ]]>
General Announcements Gatorsonu http://forums.hostgator.in/threads/7886-Issue-on-few-of-our-Linux-Shared-hosting-servers
Scheduled Maintenance on our shared Linux server http://forums.hostgator.in/threads/7885-Scheduled-Maintenance-on-our-shared-Linux-server?goto=newpost Sun, 24 Jan 2021 13:49:22 GMT Dear Customer, Please be advised that the Linux server will be undergoing scheduled maintenance as per the schedule and reason mentioned below. ... Dear Customer,

Please be advised that the Linux server will be undergoing scheduled maintenance as per the schedule and reason mentioned below.

Reason: Hardware maintenance

Affected server: md-in-29.webhostbox.net

Maintenance Window :
Start Time: 24/Jan/21 8:00 PM
End Time: 24/Jan/21 10:00 PM

Affected Services: All the services will be down during the maintenance.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatorvalentino http://forums.hostgator.in/threads/7885-Scheduled-Maintenance-on-our-shared-Linux-server
Shared Linux hosting: Deprecation of older PHP versions http://forums.hostgator.in/threads/7884-Shared-Linux-hosting-Deprecation-of-older-PHP-versions?goto=newpost Sat, 23 Jan 2021 14:05:15 GMT Dear Customers, As a continuation to the PHP changes mentioned here... Dear Customers,

As a continuation to the PHP changes mentioned here, we are proceeding with the deprecation of the older PHP versions (5.4, 5.5, 5.6, 7.0, 7.1,7.2) starting January 27, 2021, in batches.

What happens during this activity?

1.Force upgrade of all customer websites which are running on the older PHP versions (5.4, 5.5, 5.6, 7.0, 7.1,7.2) to version 7.3 and above

2.Removal of older PHP binaries (5.4, 5.5, 5.6, 7.0, 7.1,7.2) from the server

What will be the impact?

The website functionality will be affected if it is not compatible with PHP versions 7.3 or 7.4

What needs to be done?

Kindly contact your web developer and modify your website code such that it works with the latest PHP versions 7.3 or 7.4

Please get in touch with our Support team if you have any questions. ]]>
General Announcements Gatorsivaranjani http://forums.hostgator.in/threads/7884-Shared-Linux-hosting-Deprecation-of-older-PHP-versions
Scheduled Maintenance on our Linux Shared Hosting http://forums.hostgator.in/threads/7883-Scheduled-Maintenance-on-our-Linux-Shared-Hosting?goto=newpost Fri, 22 Jan 2021 13:38:24 GMT Dear customer, Please be advised that the following Linux servers will be undergoing a scheduled maintenance as per the schedule and reason... Dear customer,

Please be advised that the following Linux servers will be undergoing a scheduled maintenance as per the schedule and reason mentioned below

Reason: Hardware maintenance

Affected server:

bh-43.webhostbox.net

bh-20.webhostbox.net

bh-41.webhostbox.net

bh-40.webhostbox.net

Maintenance Window :

Start Time: 25/Jan/21 08:00 PM IST
End Time: 25/Jan/21 11:00 PM IST


Affected Services:

All the services will be down during the maintenance.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatoraneesh http://forums.hostgator.in/threads/7883-Scheduled-Maintenance-on-our-Linux-Shared-Hosting
Emergency maintenance on our shared windows servers http://forums.hostgator.in/threads/7882-Emergency-maintenance-on-our-shared-windows-servers?goto=newpost Thu, 21 Jan 2021 12:04:30 GMT Dear Customer, This is to inform you that the MSSQL database server where your website is hosted will be undergoing emergency maintenance as per... Dear Customer,

This is to inform you that the MSSQL database server where your website is hosted will be undergoing emergency maintenance as per the schedule and reason mentioned below.


Reason: Applying Windows security patching



Server Affected :

sdin-pp-wb1.webhostbox.net
sdin-pp-wb4.webhostbox.net



Maintenance Window:
Start Time: 21/Jan/21 8:00 PM IST
End Time: 21/Jan/21 10:00 PM IST



Affected Services:

Websites using MSSQL databases will be inaccessible during the maintenance window.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatorsonu http://forums.hostgator.in/threads/7882-Emergency-maintenance-on-our-shared-windows-servers
<![CDATA[Scheduled maintenance on our LiveChat & Ticketing interface]]> http://forums.hostgator.in/threads/7881-Scheduled-maintenance-on-our-LiveChat-amp-Ticketing-interface?goto=newpost Thu, 21 Jan 2021 07:38:41 GMT Dear Customer,


This is to inform you that our Live Chat & Ticketing interface will be undergoing a scheduled maintenance.


Start time : 13/Feb/21 12:30 PM IST

End time : 13/Feb/21 12:35 PM IST

Duration : 5 Minutes


Impacted Services:

During the maintenance you will not be able to reach out to our Support Team via Live Chat or via Tickets/Cases.


Although the actual maintenance is for 5 minutes, we'll be disabling Chat Support 10 minutes prior to avoid any unwanted disconnections. Please note, our Call Support will be available and functioning as usual to address your concerns. ]]>
General Announcements Gatorsonu http://forums.hostgator.in/threads/7881-Scheduled-maintenance-on-our-LiveChat-amp-Ticketing-interface
Connectivity issue on Multiple Shared Server http://forums.hostgator.in/threads/7880-Connectivity-issue-on-Multiple-Shared-Server?goto=newpost Wed, 20 Jan 2021 15:59:59 GMT Dear customer, We are currently facing a connectivity issue on Multiple Indian Linux Shared Servers. Our Server admin team is working on it... Dear customer,

We are currently facing a connectivity issue on Multiple Indian Linux Shared Servers.

Our Server admin team is working on it with utmost priority.

Please watch this thread for further updates. ]]>
General Announcements Gatorashish http://forums.hostgator.in/threads/7880-Connectivity-issue-on-Multiple-Shared-Server
Network Issues on US Dedicated Servers http://forums.hostgator.in/threads/7879-Network-Issues-on-US-Dedicated-Servers?goto=newpost Wed, 20 Jan 2021 14:41:44 GMT Hello, We are currently facing network issues with some of our US hosted Dedicated Servers. Services Impacted: All Services Please watch out... Hello,

We are currently facing network issues with some of our US hosted Dedicated Servers.

Services Impacted: All Services

Please watch out for this thread for more details. ]]>
General Announcements melvin.b http://forums.hostgator.in/threads/7879-Network-Issues-on-US-Dedicated-Servers
Scheduled maintenance on our shared windows server http://forums.hostgator.in/threads/7878-Scheduled-maintenance-on-our-shared-windows-server?goto=newpost Tue, 19 Jan 2021 12:30:31 GMT Dear Customer, This is to inform you that the MySQL database server where your website is hosted will be undergoing scheduled maintenance as per... Dear Customer,

This is to inform you that the MySQL database server where your website is hosted will be undergoing scheduled maintenance as per the schedule and reason mentioned below.

Reason: Server Patching

Server Affected :

plesk-web1.webhostbox.net

plesk-web2.webhostbox.net

plesk-web3.webhostbox.net

plesk-web4.webhostbox.net

plesk-web5.webhostbox.net

plesk-web6.webhostbox.net

plesk-web7.webhostbox.net

plesk-web8.webhostbox.net

plesk-web9.webhostbox.net

bhuk-pp-wb1.webhostbox.net

Maintenance Window:
Start Time: 20/Jan/21 08:00 PM
End Time: 20/Jan/21 10:00 PM

Affected Services:

Websites using MySQL databases will be inaccessible during the maintenance window.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatoraneesh http://forums.hostgator.in/threads/7878-Scheduled-maintenance-on-our-shared-windows-server
Scheduled Maintenance on our shared Linux server http://forums.hostgator.in/threads/7877-Scheduled-Maintenance-on-our-shared-Linux-server?goto=newpost Mon, 18 Jan 2021 09:44:40 GMT Dear Customer, Please be advised that the Linux server will be undergoing scheduled maintenance as per the schedule and reason mentioned below. ... Dear Customer,

Please be advised that the Linux server will be undergoing scheduled maintenance as per the schedule and reason mentioned below.

Reason: Disk maintenance

Affected server: cp-in-4.webhostbox.net

Maintenance Window :
Start Time: 19/Jan/21 9:00 PM IST
End Time: 19/Jan/21 10:00 PM IST

Affected Services: All the services will be down during the maintenance.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatorvalentino http://forums.hostgator.in/threads/7877-Scheduled-Maintenance-on-our-shared-Linux-server
Scheduled maintenance on Enterprise and Business email infrastructure on 19th Jan http://forums.hostgator.in/threads/7876-Scheduled-maintenance-on-Enterprise-and-Business-email-infrastructure-on-19th-Jan?goto=newpost Mon, 18 Jan 2021 07:44:15 GMT Dear Customer, Please be advised that our Enterprise and Business email infrastructure will be undergoing maintenance as per the schedule and... Dear Customer,

Please be advised that our Enterprise and Business email infrastructure will be undergoing maintenance as per the schedule and reason mentioned below.

Reason: Disabling German and Slovenian languages in the Email dashboard

Maintenance Window:

Start Time: 19-Jan-2021 07:00 PM IST
End Time: 19-Jan-2021 07:30 PM IST

Affected Services:

New order provisioning will be stuck during the maintenance and will be activated automatically post the activity.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatoraneesh http://forums.hostgator.in/threads/7876-Scheduled-maintenance-on-Enterprise-and-Business-email-infrastructure-on-19th-Jan
Emergency maintenance on one of our shared windows server http://forums.hostgator.in/threads/7875-Emergency-maintenance-on-one-of-our-shared-windows-server?goto=newpost Thu, 14 Jan 2021 11:46:47 GMT Dear Customer, This is to inform you that the MSSQL database server where your website is hosted will be undergoing emergency maintenance as per... Dear Customer,

This is to inform you that the MSSQL database server where your website is hosted will be undergoing emergency maintenance as per the schedule and reason mentioned below.

Reason: Server Patching

Server Affected : SDUK-PP-WB1

Maintenance Window:
Start Time: 14/Jan/21 8:00 PM
End Time: 14/Jan/21 9:00 PM

Affected Services:

Websites using MSSQL databases will be inaccessible during the maintenance window.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements melvin.b http://forums.hostgator.in/threads/7875-Emergency-maintenance-on-one-of-our-shared-windows-server
Scheduled Maintenance on our Linux Shared Hosting http://forums.hostgator.in/threads/7874-Scheduled-Maintenance-on-our-Linux-Shared-Hosting?goto=newpost Wed, 13 Jan 2021 14:48:52 GMT Dear customer, Please be advised that the following Linux servers will be undergoing a scheduled maintenance as per the schedule and reason... Dear customer,

Please be advised that the following Linux servers will be undergoing a scheduled maintenance as per the schedule and reason mentioned below


Reason: Server reboot


Affected server:

bhin-pp-wb3.webhostbox.net

Maintenance Window :

Start Time: 13/Jan/21 09:00 PM IST
End Time: 13/Jan/21 10:00 PM IST



Affected server:

bhin-pp-wb2.webhostbox.net

Maintenance Window :

Start Time: 13/Jan/21 10:00 PM IST
End Time: 13/Jan/21 11:00 PM IST



Affected Services:

All the services will be down during the maintenance.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatorgopal http://forums.hostgator.in/threads/7874-Scheduled-Maintenance-on-our-Linux-Shared-Hosting
Emergency maintenance on our shared windows server http://forums.hostgator.in/threads/7873-Emergency-maintenance-on-our-shared-windows-server?goto=newpost Wed, 13 Jan 2021 12:26:20 GMT Dear customer, Please be advised that the following Windows server will be undergoing emergency maintenance and the reason mentioned below: ... Dear customer,

Please be advised that the following Windows server will be undergoing emergency maintenance and the reason mentioned below:

Reason: Server Patching

Affected Server: bhin-pp-wb3.webhostbox.net
Maintenance window :
Start Time: 13/Jan/21 9:00 PM IST
End Time: 13/Jan/21 10:00 PM IST

Affected Server :bhin-pp-wb2.webhostbox.net
Maintenance window :
Start Time: 13/Jan/21 10:00 PM IST
End Time: 13/Jan/21 11:00 PM IST

Affected Services:

All the services will be down during the maintenance.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements melvin.b http://forums.hostgator.in/threads/7873-Emergency-maintenance-on-our-shared-windows-server
scheduled maintenance on VPS/DEDI Servers on 13th Jan 2021 http://forums.hostgator.in/threads/7872-scheduled-maintenance-on-VPS-DEDI-Servers-on-13th-Jan-2021?goto=newpost Tue, 12 Jan 2021 12:30:52 GMT Dear customers, A scheduled maintenance activity will be carried out on our VPS infrastructure to improve the order provisioning setup. ... Dear customers,

A scheduled maintenance activity will be carried out on our VPS infrastructure to improve the order provisioning setup.

Maintenance window:

Start Time:13/Jan/21 8:00 PM IST

End Time:13/Jan/21 10:00 PM IST



Service Affected :


  • All the new VPS/Dedicated server order provisioning will be impacted during the maintenance window and will resume automatically after the 2 hours of downtime
  • No services on the current VPS and Dedicated servers will be affected


Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements Gatoraneesh http://forums.hostgator.in/threads/7872-scheduled-maintenance-on-VPS-DEDI-Servers-on-13th-Jan-2021