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HostGator.in - General Announcements http://forums.hostgator.in/ Be sure to check in here for the latest developments at HostGator. Policy changes, major technical updates, and other company-specific topics can be found within. en Tue, 09 Aug 2022 01:36:51 GMT vBulletin 60 http://forums.hostgator.in/images/misc/rss.png HostGator.in - General Announcements http://forums.hostgator.in/ Scheduled maintenance on our Shared servers http://forums.hostgator.in/threads/8474-Scheduled-maintenance-on-our-Shared-servers?goto=newpost Mon, 08 Aug 2022 11:56:34 GMT is hosted will be undergoing maintenance as per the schedule and...]]> Dear Customer,
This is to inform you that the server where your <domain.com> is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

Maintenance Window:

Affected servers:-
BHIN-PP-WB2.webhostbox.net
MDIN-PP-WB5.webhostbox.net
MDIN-PP-MSSQL1 (MDIN-PP-WB1 to MDIN-PP-WB4).webhostbox.net
BHIN-PP-WB5.webhostbox.net
SDIN-PP-WB3.webhostbox.net
BHIN-PP-WB4.webhostbox.net
sdin-pp-wb2.webhostbox.net
bhin-pp-wb1.webhostbox.net
mdin-pp-wb3.webhostbox.net

Reason: Windows Patching

Start Time:9/AUG/22 8:00 PM IST
End Time:10/AUG/22 1:00 AM IST

Affected Services:


  • Services will be inaccessible during the server reboot.
  • Please feel free to contact our support helpdesk in case you have any queries.
]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8474-Scheduled-maintenance-on-our-Shared-servers
Scheduled maintenance on our Shared servers http://forums.hostgator.in/threads/8473-Scheduled-maintenance-on-our-Shared-servers?goto=newpost Sun, 07 Aug 2022 15:52:54 GMT is hosted will be undergoing maintenance as per the schedule and...]]> Dear Customer,
This is to inform you that the server where your <domain.com> is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

Maintenance Window:

Reason: Windows Patching

Server Impacted:-
sdin-pp-wb2.webhostbox.net
DDMD-PLESK-WEB1.webhostbox.net
BH-PLESK-WEB2.webhostbox.net
PLESK-WEB12.webhostbox.net
PLESK-WEB21.webhostbox.net
MD-PLESK-WEB6.webhostbox.net
DD-PLESK-WEB1.webhostbox.net
MD-PLESK-WEB5.webhostbox.net

Start Time:8/AUG/22 8:00 PM IST
End Time:9/AUG/22 1:00 AM IST

Affected Services:


  • Services will be inaccessible during the server reboot.
  • Please feel free to contact our support helpdesk in case you have any queries.
]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8473-Scheduled-maintenance-on-our-Shared-servers
Network issue with the servers hosted in our India DC http://forums.hostgator.in/threads/8472-Network-issue-with-the-servers-hosted-in-our-India-DC?goto=newpost Fri, 05 Aug 2022 11:01:31 GMT Dear customer, We are facing network issue with the servers hosted in our India DC. Services from our India DC are impacted and our Network... Dear customer,

We are facing network issue with the servers hosted in our India DC. Services from our India DC are impacted and our Network Engineers are working on it

Meanwhile you can refer this space for further updates and your patience is highly appreciated ]]>
General Announcements gatorsuhail http://forums.hostgator.in/threads/8472-Network-issue-with-the-servers-hosted-in-our-India-DC
Issue with one of our Windows Shared Server http://forums.hostgator.in/threads/8471-Issue-with-one-of-our-Windows-Shared-Server?goto=newpost Thu, 04 Aug 2022 20:06:03 GMT Dear Customer, We are currently facing issue with one of our Windows Shared Servers due to which you will not be able to access Plesk or the... Dear Customer,

We are currently facing issue with one of our Windows Shared Servers due to which you will not be able to access Plesk or the websites.

Affected server : plesk-web26.webhostbox.net

Our system engineers are working on it with utmost priority to restore the services.

Please keep a watch on this thread for further updates.

Meanwhile, your patience and understanding is highly appreciated. ]]>
General Announcements Gatorpraveenkum http://forums.hostgator.in/threads/8471-Issue-with-one-of-our-Windows-Shared-Server
Scheduled maintenance on our Shared servers http://forums.hostgator.in/threads/8470-Scheduled-maintenance-on-our-Shared-servers?goto=newpost Thu, 04 Aug 2022 10:09:06 GMT is hosted will be undergoing maintenance as per the schedule and...]]> Dear Customer,
This is to inform you that the server where your <domain.com> is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

Maintenance Window:

Reason: Windows Patching

Server Impacted:-
sdin-pp-wb2.webhostbox.net
DDMD-PLESK-WEB1.webhostbox.net
BH-PLESK-WEB2.webhostbox.net
PLESK-WEB12.webhostbox.net
PLESK-WEB21.webhostbox.net
MD-PLESK-WEB6.webhostbox.net
DD-PLESK-WEB1.webhostbox.net
MD-PLESK-WEB5.webhostbox.net

Start Time:4/AUG/22 8:00 PM IST
End Time:5/AUG/22 1:00 AM IST

Affected Services:

  • Services will be inaccessible during the server reboot.
  • Please feel free to contact our support helpdesk in case you have any queries.
]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8470-Scheduled-maintenance-on-our-Shared-servers
Scheduled maintenance on our Shared servers http://forums.hostgator.in/threads/8469-Scheduled-maintenance-on-our-Shared-servers?goto=newpost Wed, 03 Aug 2022 07:48:52 GMT is hosted will be undergoing maintenance as per the schedule and reason...]]> Dear Customer,
This is to inform you that the server where your <domain.com> is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

Maintenance Window:

Affected servers:-
BHIN-PP-WB2.webhostbox.net
MDIN-PP-WB5.webhostbox.net
MDIN-PP-MSSQL1 (MDIN-PP-WB1 to MDIN-PP-WB4).webhostbox.net
BHIN-PP-WB5.webhostbox.net
SDIN-PP-WB3.webhostbox.net
BHIN-PP-WB4.webhostbox.net
sdin-pp-wb2.webhostbox.net
bhin-pp-wb1.webhostbox.net
mdin-pp-wb3.webhostbox.net

Reason: Windows Patching

Start Time:3/AUG/22 8:00 PM IST
End Time:4/AUG/22 1:00 AM IST

Affected Services:

  • Services will be inaccessible during the server reboot.
  • Please feel free to contact our support helpdesk in case you have any queries.
]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8469-Scheduled-maintenance-on-our-Shared-servers
Issue while accessing customer account and support portal http://forums.hostgator.in/threads/8468-Issue-while-accessing-customer-account-and-support-portal?goto=newpost Wed, 03 Aug 2022 04:41:06 GMT Dear Customer , You shall encounter issues while accessing your customer and support portal.Due to this , you might not be able to renew or place... Dear Customer ,

You shall encounter issues while accessing your customer and support portal.Due to this , you might not be able to renew or place new orders temporarily.

Our engineering team is working on fixing it at the earliest.

Kindly look this space for further updates. ]]>
General Announcements Gatorashish http://forums.hostgator.in/threads/8468-Issue-while-accessing-customer-account-and-support-portal
Scheduled maintenance on our Shared servers http://forums.hostgator.in/threads/8467-Scheduled-maintenance-on-our-Shared-servers?goto=newpost Tue, 02 Aug 2022 10:52:57 GMT is hosted will be undergoing maintenance as per the schedule and...]]> Dear Customer,
This is to inform you that the server where your <domain.com> is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

Maintenance Window:

Server Impacted:-

BHUK-PP-MSSQL1 (BHUK-PP-WB1).webhostbox.net
BHUK-PP-WB1.webhostbox.net
SDUK-PP-WB1.webhostbox.net
BHIN-PP-MSSQL1 (BHIN-PP-WB1 to BHIN-PP-WB3).webhostbox.net
SDIN-PP-WB4.webhostbox.net
MDIN-PP-WB4.webhostbox.net
MDIN-PP-WB2.webhostbox.net
SDIN-PP-WB1.webhostbox.net
BHIN-PP-WB3.webhostbox.net
MDIN-PP-WB1.webhostbox.net
SDIN-PP-MSSQL1 (SDIN-PP-WB1 to SDIN-PP-WB4).webhostbox.net

Reason: Windows Patching

Start Time:2/AUG/22 8:00 PM IST
End Time:3/AUG/22 1:00 AM IST

Affected Services:

Services will be inaccessible during the server reboot.

Please feel free to contact our support helpdesk in case you have any queries. ]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8467-Scheduled-maintenance-on-our-Shared-servers
Issue on some specific IP range http://forums.hostgator.in/threads/8466-Issue-on-some-specific-IP-range?goto=newpost Mon, 01 Aug 2022 09:23:10 GMT Dear Customer, We are experiencing an issue on the following range of IPs: 103.195.184.* 103.195.184.* 14.143.59.* ... Dear Customer,

We are experiencing an issue on the following range of IPs:

103.195.184.*
103.195.184.*
14.143.59.*
14.143.59.*
14.143.59.*
216.10.240.*
216.10.240.*
119.18.49.*
119.18.49.*

You shall be facing an issue to access WHM/cPanel/website/services.

Please be informed that our product team is working on it with utmost priority.

Please keep an eye on this thread for further updates

Apologies for the inconvenience caused. ]]>
General Announcements Gatorsham http://forums.hostgator.in/threads/8466-Issue-on-some-specific-IP-range
bhin-pp-wb2.webhostbox.net||Websites not accessible http://forums.hostgator.in/threads/8465-bhin-pp-wb2-webhostbox-net-Websites-not-accessible?goto=newpost Fri, 29 Jul 2022 05:27:42 GMT Dear Customer, We are currently facing issues in accessing the websites in one of our Windows server. Our engineers are working on it with high... Dear Customer,

We are currently facing issues in accessing the websites in one of our Windows server. Our engineers are working on it with high priority.

We sincerely regret the inconvenience caused. Please watch this thread for further updates. ]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8465-bhin-pp-wb2-webhostbox-net-Websites-not-accessible
IP range 162.241.120.0/24 blacklisted at Spamhaus http://forums.hostgator.in/threads/8464-IP-range-162-241-120-0-24-blacklisted-at-Spamhaus?goto=newpost Wed, 27 Jul 2022 09:46:25 GMT Hello, Please be advised that our IP range *162.241.120.0/24* is blocked by Spamhaus. You may face email issue because of the same. Our... Hello,

Please be advised that our IP range 162.241.120.0/24 is blocked by Spamhaus. You may face email issue because of the same.

Our Abuse Team is currently working with the blacklisting database provider to get the IPs delisted.

We will keep this thread updated with further updates. Please feel free to contact our Support Team in case you have any queries.

We sincerely apologize for the inconvenience caused to the clients due to this. ]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8464-IP-range-162-241-120-0-24-blacklisted-at-Spamhaus
Facing slowness issue on Linux Shared server: md-in-83 http://forums.hostgator.in/threads/8463-Facing-slowness-issue-on-Linux-Shared-server-md-in-83?goto=newpost Tue, 26 Jul 2022 05:51:15 GMT Dear customer,

We are facing slowness issues while accessing cPanel and the website hosted on our Shared Linux server 'md-in-83'. Our server team is actively working on this.

Meanwhile, your patience is highly appreciated. ]]>
General Announcements Gatorsham http://forums.hostgator.in/threads/8463-Facing-slowness-issue-on-Linux-Shared-server-md-in-83
Issue on our VPS Servers http://forums.hostgator.in/threads/8462-Issue-on-our-VPS-Servers?goto=newpost Tue, 26 Jul 2022 03:47:54 GMT Dear Customer, We are experiencing an issue on few of our Linux VPS Hosting Servers. Please be informed that our product team is working on it... Dear Customer,

We are experiencing an issue on few of our Linux VPS Hosting Servers.

Please be informed that our product team is working on it with utmost priority.

Please keep an eye on this thread for further updates

Apologies for the inconvenience caused. ]]>
General Announcements dhanraj.s http://forums.hostgator.in/threads/8462-Issue-on-our-VPS-Servers
PHP Soft Upgrade on our Linux Shared Hosting Servers http://forums.hostgator.in/threads/8461-PHP-Soft-Upgrade-on-our-Linux-Shared-Hosting-Servers?goto=newpost Mon, 25 Jul 2022 07:43:50 GMT is hosted will be undergoing maintenance as per the schedule and...]]> Dear Customer,
This is to inform you that the server where your <domain.com> is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

Maintenance Window:

Server Impacted:-
bh-uk-2.webhostbox.net
md-42.webhostbox.net
cp-30.webhostbox.net
cs-mum-33.webhostbox.net
bh-in-16.webhostbox.net
bh-ht-9.webhostbox.net
bh-6.webhostbox.net
md-in-88.webhostbox.net
md-in-72.webhostbox.net
bh-25.webhostbox.net
sh001.webhostbox.net
cp-38.webhostbox.net
bh-ht-4.webhostbox.net
rs201.webhostbox.net
md-in-24.webhostbox.net
md-41.webhostbox.net
md-in-21.webhostbox.net
cs3.webhostbox.net
md-in-79.webhostbox.net
cs24.webhostbox.net
bh-17.webhostbox.net
bh-56.webhostbox.net
wp6.webhostbox.net
md-88.webhostbox.net
wp4.webhostbox.net
md-in-13.webhostbox.net
cs4.webhostbox.net
md-99.webhostbox.net
md-21.webhostbox.net
bh-63.webhostbox.net
cp-in-7.webhostbox.net
cs-mum-31.webhostbox.net
md-uk-3.webhostbox.net
bh-in-10.webhostbox.net
sh006.webhostbox.net
cp-uk-1.webhostbox.net
cs3004.webhostbox.net
bh-ht-16.webhostbox.net
rs005.webhostbox.net
cp-29.webhostbox.net
cs9.webhostbox.net
md-in-67.webhostbox.net
md-4.webhostbox.net
sh300.webhostbox.net
cp-19.webhostbox.net
md-66.webhostbox.net
bh-10.webhostbox.net
md-72.webhostbox.net
bh-in-1.webhostbox.net

Reason:

We upgrade the PHP version of a domain to the highest version and test the website's functionality. If the website works with the higher version, we retain the PHP version. In case the website is not working, we downgrade the PHP version. We repeat this process until the site works properly

Start Time:2022-07-28 8pm IST
End Time:2022-07-29 12:30am PM IST

What needs to be done

  • Kindly contact your web developer and modify your website code such that it works with the latest PHP version
  • Kindly ignore this message if your websites are already running on PHP 8 or above.
  • Please get in touch with our Support team if you have any questions.
]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8461-PHP-Soft-Upgrade-on-our-Linux-Shared-Hosting-Servers
PHP Soft Upgrade on our Linux Shared Hosting Servers http://forums.hostgator.in/threads/8460-PHP-Soft-Upgrade-on-our-Linux-Shared-Hosting-Servers?goto=newpost Sun, 24 Jul 2022 15:09:55 GMT is hosted will be undergoing maintenance as per the schedule and...]]> Dear Customer,
This is to inform you that the server where your <domain.com> is hosted will be undergoing maintenance as per the schedule and reason mentioned below.

Maintenance Window:

Server Impacted:-
wp5.webhostbox.net
cs-mum-10.webhostbox.net
bh-in-7.webhostbox.net
cp-16.webhostbox.net
md-in-75.webhostbox.net
cs-mum-5.webhostbox.net
md-hk-7.webhostbox.net
md-in-84.webhostbox.net
cp-20.webhostbox.net
cs-mum-3.webhostbox.net
bh-11.webhostbox.net
cs2003.webhostbox.net
rs017.webhostbox.net
md-in-38.webhostbox.net
md-15.webhostbox.net
md-hk-13.webhostbox.net
md-75.webhostbox.net
cp-ht-6.webhostbox.net
rs011.webhostbox.net
md-in-77.webhostbox.net
rs202.webhostbox.net
rs021.webhostbox.net
md-71.webhostbox.net
cp-45.webhostbox.net
md-114.webhostbox.net
wp5.webhostbox.net
rs205.webhostbox.net
cp-13.webhostbox.net
cp-hk-2.webhostbox.net
sh019.webhostbox.net
bh-ht-17.webhostbox.net
md-51.webhostbox.net
bh-33.webhostbox.net
cs3000.webhostbox.net
wp3.webhostbox.net
cp-34.webhostbox.net
cp-12.webhostbox.net
wp2.webhostbox.net
md-in-73.webhostbox.net
cs-mum-4.webhostbox.net
cs1005.webhostbox.net
cs2004.webhostbox.net
cp-in-14.webhostbox.net
wp2.webhostbox.net
bh-9.webhostbox.net
bh-37.webhostbox.net
wpdev1.webhostbox.net
cs3001.webhostbox.net
cs-mum-19.webhostbox.net

Reason:

We upgrade the PHP version of a domain to the highest version and test the website's functionality. If the website works with the higher version, we retain the PHP version. In case the website is not working, we downgrade the PHP version. We repeat this process until the site works properly

Start Time:2022-07-26 8pm IST
End Time:2022-07-27 12:30am PM IST

What needs to be done

  • Kindly contact your web developer and modify your website code such that it works with the latest PHP version
  • Kindly ignore this message if your websites are already running on PHP 8 or above.
  • Please get in touch with our Support team if you have any questions.
]]>
General Announcements gatorvivek http://forums.hostgator.in/threads/8460-PHP-Soft-Upgrade-on-our-Linux-Shared-Hosting-Servers